TrustCase Release Notes iOS

We fixed the following bugs:

FACT24: The initial file and message are always posted into the corresponding room
FACT24: Inactive TrustBroker contacts are remove from the contact list
Notification sound is not played multiple times anymore in case of many new messages, it is only played once
Room with the newest message is always on top of the room list

Important - Open Items:

FACT24: Sometimes it may also happens, that a room opened via FACT24 shows a confusing message regarding the room name and icon
FACT24: Some users only see JIDS instead of Names from TrustBroker contacts
-> Please try to restart the app and refresh the contact list
Sometimes an administrator of a room cannot close a room, so an other administrator has to close it
QR Code scan does not work reliable, some iOS devices cannot be scanned
App crashes are still happening randomly

We fixed the following bugs:

FACT24: Attachments are now visible in the FACT24 notification room
FACT24: Collaboration room improvement regarding "Fetch Messages" button
When opening a new room, now only one is shown on the overview, instead of two identical
When removing the permission to access local contacts, there are no local contacts or user-id's visible in the TrustCase contacts

Important - Open Items:

FACT24: Sometimes it can happen, that the initial file or message in a room is missing when opening a room via a FACT24 alarm
FACT24: Sometimes it may also happens, that a room opened via FACT24 shows a confusing message regarding the room name and icon
FACT24: Some users only see JIDS instead of Names from TrustBroker contacts
-> Please try to restart the app and refresh the contact list
FACT24: TrustBroker does sync inactive contacts
Sometimes an administrator of a room cannot close a room, so an other administrator has to close it
In some cases the app does play the notification sound multiple times, even there have been no new messages
QR Code scan does not work reliable, some iOS devices cannot be scanned
App crashes are still happening randomly
If a message is posted in an old room, it can happen that the rooms is not on top of the room list

We will release followup versions with bug fixes as soon as possible. The bug fixes are always addressed regarding their criticality.

We apologize for any inconvenience.

Your TrustCase Team

We fixed the following bugs:

Important - Open Items:

FACT24: Attachments from an alarm are not send into the alarm notification room
→ Workaround: Please use the device e-mail in FACT24 for sending attachments until the bug is fixed with TrustCase iOS Version 1.5.0
FACT24: Sometimes it can happen, that the initial file in a room is missing when opening a room via a FACT24 alarm
FACT24: Sometimes it may also happens, that a room opened via FACT24 shows a confusing message regarding the room name and icon
FACT24: Some users only see JIDS instead of Names from TrustBroker contacts
-> Please try to restart the app and refresh the contact list
FACT24: TrustBroker does sync inactive contacts
When removing the permission for the local contacts in the iOS settings, there are still participants identification codes (JIDs) shown instead of an empty contact list
Sometimes an administrator of a room cannot close a room, so an other administrator has to close it
In some cases the app does play the notification sound multiple times, even there have been no new messages
QR Code scan does not work reliable, some iOS devices cannot be scanned
App crashes are still happening randomly
If a message is posted in an old room, it can happen that the rooms is not on top of the room list