Release announcements
- FACT24 ENS Release 2.30.0.0: Possible Caller ID Verification
- New functions through FACT24 CIM release V.23.01
- FACT24 V3.1.0 - 2FA for APP Login
- New functions through FACT24 CIM release V.22.03
- New Alerting Functions on the FACT24 App
- New version of SOAP interface (version 1.6)
- New functions through release FACT24 CIM V. 22.02
- New Functions and Improvements through FACT24 ENS Release 2.28.0.0
- New functionalities through FACT24 ENS Release 2.27.2.0
- FACT24 CIM V.22.01 Release features
- FACT24 ENS Release 2.24.0.0
- FACT24 CIM V.21.02 Release features
- Previous releases FACT24
- Previous releases Collaboration Dashboard (FACT24 ultimate PLUS)
FACT24
- How do I create an activatable alarm in five steps?
- How do I create a FACT24 user?
- How do I create qualifications in FACT24?
- What are qualification-based groups and what can I use them for?
- What is the effect of the control mechanism for automated alerting?
- How do I create an alarm using the advanced settings?
- How do I activate an alarm using the FACT24 web interface?
- How can I keep personal data up to date?
- How can I create a Message Template?
- How do I perform a contact data management run?
- How do I perform a configuration download and upload?
- How do I create a device?
- How do I create a person?
- How do I create a static group?
- How do I create a message?
- Where can I download a status report for an (active) alarm?
- How do I know how many characters my SMS has?
- Which roles are available in FACT24 ?
- What rooms are available in FACT24? What is the difference between them?
- Why does FACT24 display a warning in cases where only one device is assigned?
- How do I reset a user’s e-mail address?
- Why does the message appear that this e-mail address is assigned to a user?
- What do I do if I have forgotten my password?
- How can I assign multiple devices to a person simultaneously?
- What features does the status report offer?
- What changes have been made in basic configuration with respect to creating new groups?
- What changes have been made in configuration upload?
- What has changed with respect to rooms in FACT24?
- How is the active status of a conference, person or group identified?
- Where can I view the devices of participants in a room?
- Where can I view the roles and accounts assigned to a FACT24 user?
- What can 2-Way SMS be used for?
- Caller ID verification in FACT24
- Availability Management in FACT24 ENS
- How do I receive information about maintenance work, technical faults and new developments?
- In alarm message, HTML tags of incoming e-mail are shown/read
- Changing the SMS Sender ID in FACT24
- Changing the SMS Sender ID for single persons
FACT24 CIM
- FACT24 CIM starter - crucial steps
- The FACT24 CIM roles
- New Edition FACT24 CIM advanced
- Introduction to CIM
- Navigation in CIM
- Levels in CIM
- About Start Page in CIM
- About Incident workspace
- Edit the incident map
- Incident Statistics
- FACT24 Alarms in CIM
- File archive in CIM
- Access reports in CIM
- Action Cards in CIM
- Task Manager in CIM
- Running Log in CIM
- Full log in CIM
- Search in CIM
- Register new incident in CIM
- Reports in CIM
- The Case Manager in CIM
