Why do I need to enter a profile name and picture?

Tap the 3-line icon at the top left of the screen to open the menu. At the top, you can see how your profile appears to other TrustCase users. The profile is empty at first and simply identifies you with an ID number. To enable your communication partners to recognise you more quickly when messaging and selecting contacts, it is useful to enter your first and last name, and upload a photo.

Note: it is compulsory to have a username in your profile. A photo is not compulsory, but advantageous to have. Please make sure that the information you enter is accurate as amending it afterwards would cause your QR code to change. This means that you would have to scan your contacts again and be re-scanned yourself.

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