New functions through FACT24 CIM release V.24.02
We are happy to announce improvements with the following new features concerning FACT24 CIM. To provide you with a better overview, we have set up this article to give you a detailed description of the updates with screenshots. These functionalities will be available to you from 27th of June 2024 on.
Improvements for all CIM Editions:
- Message recipient category:
When writing a message, it is possible to recognise the type of the recipient (person/user/ENS Group/other) based on the colour in the recipient field.
![](https://files.helpdocs.io/5ecshvdgm0/articles/m1soy59kmn/1718701484830/recipient-category.jpg)
- Improvements in the incident board:
- Incident board export: All content in an incident board can now be exported to an Excel-file (.xlsx)
![](https://files.helpdocs.io/5ecshvdgm0/articles/m1soy59kmn/1718803283654/design-ohne-titel-15.png)
- Incident board date handling: The date and time fields in an incident board that are optional can now be cleared
![](https://files.helpdocs.io/5ecshvdgm0/articles/m1soy59kmn/1718701622388/incident-board-date-handlin.jpg)
- Incident board UI: Users can now adjust the column width in the incident boards by click-and-drag on the column borders
![](https://files.helpdocs.io/5ecshvdgm0/articles/m1soy59kmn/1718803421166/design-ohne-titel-16.png)
- Admin workspace:
Inactive incident types and incident potential are now hidden from the lists in admin workspace. By using the filtering option, they can be displayed again for use as needed.
![](https://files.helpdocs.io/pq1vsi7atl/articles/g9x26um20c/1718868013197/admin-workspace-scree.png)
Improvements from CIM advanced on:
- Improvements for persons of concerns (POC):
- POC conversation log: The name of the user who wrote an entry in the conversation log is now displayed and can be found in the conversation log together with the timestamp
![](https://files.helpdocs.io/pq1vsi7atl/articles/g9x26um20c/1718882336460/design-ohne-titel-17.png)
- POC Import - date format: The POC Import feature now supports two date formats: DD.MM.YYYY and DD/MM/YYYY
- POC Import - Country codes: The three-letter country codes in accordance with ISO 3166-1 alpha-3