How do I create a message?
You can use the FACT24 Messages function to create messages that are sent or played in the event of an alarm.
Alternatively, you can create a "Confirmation" message type, which prompts the alerted persons to enter an individual confirmation.
Instructions for creating messages:
In the FACT24 menu, go to Administration -> Messages. You can create and manage new messages here.
Click on "New Message" .
- You get to the basic configurations
Complete the fields.
Name | Enter a unique "name" for the message. |
Language | Select the language for the message. |
Message type (notification) | This is an alarm message that is sent to alerted persons. The message text can be sent using the following methods:
|
Message type (confirmation) | Create an individual confirmation prompt. |
Paste Text module | This function is automatically added to the message. It enables you to add instructions on telephone confirmation and add a current time stamp to the message. |
- In the second step, click "Assign" to select an alarm to assign to a message. Confirm your choice by clicking "Assign". The alarms now appear in the list.
- In step 3, you can click "Assign" to assign a message to a group. A dialogue box with a list of groups opens. Select one or more groups. Confirm your choice. The groups now appear in the list.
- In the fourth and final step, click "Assign" to attach documents (e.g. detailed additional information in PDF format) to the message. A window opens with a list of files. Select the file you require. If you have not yet created a file, you can do so beforehand in Administration -> File.
