FACT24 CIM
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FACT24 CIM starter - crucial steps FACT24 CIM enables you to proactively manage crisis situations across all organisational levels and including stakeholder management. The solution is designed to start in the early phases of potentia…
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The FACT24 CIM roles The FACT24 role concept allows the assigment of rights according to the responsibilities of users. With FACT24 CIM the existing 17 roles in FACT24 ENS will be extended by three new CIM roles : 18. CI…
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New Edition FACT24 CIM advanced Our new FACT24 CIM advanced edition completes our FACT24 CIM product range and enables holistic, proactive Crisis Management across all levels in a single platform. The FACT24 CIM advanced edition ha…
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Introduction to CIM Introduction. FACT24 CIM Essential is a fully equipped system to prepare for emergencies, handle the initial phase and mobilizing for an incident - and at last handling the incident in real time. CIM…
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Navigation in CIM Navigation. The CIM Essential interface consists of three main elements: The System Menu bar:. The bar at the top of the screen, where you can see which Incident you are working on right now, which p…
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Levels in CIM Levels. Access control with Levels In CIM Essential you can customize the access to information, based on the level of the current user and the level set on content items. Administrators can edit the…
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About Start Page in CIM About Start Page. Start Page gives you an overview over all incidents available to the current user. Here you can also access the Incident Statistics. By default you get an overview of all active inc…
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About Incident workspace About Incident workspace. The Incident Workspace gives you quick access to commands for handling the current incident, and gives you an overview of the content related to it. Depending on what role y…
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Edit the incident map Edit the incident map. You can edit the incident map in the incident form, when registering or editing an incident. When in Edit mode , you can zoom, pan, and search for coordinates in the map. You c…
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Incident Statistics Incident Statistics. The Incident Statistics can be found on the Menu by clikcing the Start Page item. The Incident Statistics is a tool for extracting the number of Incidents that have occured in co…
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FACT24 Alarms in CIM FACT24 Alarms. On the function line in Incident workspace, click on the button FACT24 ALARMS. On the right hand side an overview over the alerts available with be listed under the Activatible alarms…
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File archive in CIM File archive. About File archive The File archive is for storing, displaying and managing folders and files that can be used in CIM Essential. In the File archive you can organise files into folders.…
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Access reports in CIM Access reports. Click on Latest reports which you will find located under the header Incident details >. The Situation report module will pop out from the right hand side of the screen. Remember, you…
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Action Cards in CIM Action cards. The Action cards module can be accessed in the Incident Workspace by clicking on Action cards>. In the Incident Workspace window, down to the left, there is a quick view of the phase ta…
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Task Manager in CIM Task manager. From the Incident Workspace menu, click Task manager , located under the Action Cards header in the window down to the left, to enter the module. The Task manager will be shown in a pop…
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Running Log in CIM Running Log. The Running log is located in the far right column in the Incident Workspace. Quick log To generate a quick log item, there is possible to fill in the form directly from the Incident Wor…
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Full log in CIM Click the header Running Log > to access the full version of the log. Add new log item On the Function bar in the List view, click New. Fill out the fields and select settings in the dialog box that…
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Search in CIM Search. You can conduct simple or advanced search to filter the log items displayed in the List view according to certain criteria. You can search for log items irrespective of what incident it be co…
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Register new incident in CIM Register new incident. Click New on the Function bar in the List view or in the dialog box Switch incident on the system bar, click Register new incident.. In the dialog box that opens, fill out the…
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Reports in CIM Reports. Access the Situation reports through the Modules menu item. You can also click on Access latest reports under the header Incident details > in the Incident workspace. The Situation report mo…
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The Case Manager in CIM Case Manager. About Case Manager connects users and participants in dedicated chat-rooms, where information can be shared between both internal users and contacts and the possibility to interact with…
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Incident Boards With Incident boards it is possible to set up forms with custom fields such as text field, single select and multi select. The fields can be combined with other features in FACT24 CIM such as selecti…
